Neptune Cremation Service Oregon Locations

I am glad I finally arranged this service. Will make passing easier on my family.

They are very good … very caring and concerned … Michelle is a wonder …

Both of my parents prepaid many years ago for cremation packages through Neptune Cremation Services. Seven years ago my mother passed away and since she had prepaid for her cremation as a family we had no worries of how or what we needed to do the whole process was seamless and Penny at Neptune provided us amazing service. Fast forward to the end of July 2020 when my father passed away. Malory and her amazing team once again made the whole process for my father seamless. I was so impressed with the service my family was provided for both of my parents that I signed up with Neptune to handle my own cremation in the future. I can not express enough how amazing they treat you at Neptune and I highly recommend you consider the services they can offer.

Both of my Parents prepaid many years ago for cremation packages through Neptune Cremation Services. Seven years ago my mother passed away and since she had prepaid for her cremation as a Family we had no worries of how or what we needed to do the whole process was seamless and Penny at Neptune provided us amazing service. Fast forward to the end of July 2020 when my Father passed away. Malory and her amazing team once again made the whole process for my Father seamless. I was so impressed with the service my Family was provided for both of my parents that I  signed up with Neptune to handle my own cremation in the future. I can not express enough how amazing they treat you at Neptune and  I highly recommend you consider the services they can offer.

All the arrangements made through the Neptune organization were handled very well and the staff was professional along with being very understanding. They were more than willing to walk us through the next steps as needed, followed up to express their condolences, and asked if they could be any further assistance.

The employees at the Portland, Oregon Neptune Society, to a person, went out of their way to be helpful, be compassionate, and worked hard to make an exceptionally difficult time less so. I highly recommend Neptune Society to anyone and everyone interested in cremation services.

I was lucky enough to meet with Mary, her presentation coupled with how well Neptune Society took care of my Father and Grandmother’s arrangements at their passing made this an easy decision. I would HIGHLY recommend this service to anyone wishing to make their family’s life easier in a time of such difficulty!

I cannot say enough good things about this company. My parents both had signed up for your plan. You were professional and caring when your services were needed. You took care of social security and the VA burial. It was so much stress relief knowing that everything was taken care of so I could actually grieve instead of worry about those things. Your company impressed me so much I decided to sign myself up. I wanted to give that gift of peace of mind to my children.

Awesome experience with Stephanie and her informative presentation. Got the Atlas plan.

Kyndra Burdette is an absolute star. She is friendly, professional, knowledgeable and an excellent communicator. She became more than a salesperson in the time we spent learning about Neptune; she became a friend.

My father is getting to the stage in life where I start to worry that he hasn’t made arrangements yet. I attended a Neptune Seminar recently and learned so much about preplanning for his cremation. Stephanie answered all the questions I had with no pressure. We are going with Neptune because I know they’re a reputable company, my aunt had this plan for years before passing… Everything went smoothly. Thank you, Neptune, for being there for us during that difficult time, I’m at peace knowing that I will have to do very little when my father passes someday.

I enjoyed the seminar. It was very relaxed, not a hard sell. Stephanie clearly explained what Neptune offers. Several family members had previously used Neptune, and when they passed, everything was handled very easily. I wanted to take the stress out of making arrangements from my children, so it was logical to sign up. It was an easy process and I know my family will not be burdened with having to make final arrangements.

I was so happy to find out that my father had started a plan with Neptune! My brothers and I have been worried that this would fall on our shoulders someday. We all agreed it was such a compassionate thing he did for us, the last thing we need in our busy lives is to make decisions while we are grieving. He said they have been pleasant to work with on making his monthly payments and that the staff is very kind. He also said the price was very affordable. This is one less thing we need to take care of in the future.

I want to personally thank your organization for existing. Neptune has cared for and served some of our members across the U.S. They’ve made it easy for us children to mourn and navigate the loss of our aunts, uncles, parents, and grandparents. I will continue to recommend you to friends at church. God bless you all.

The whole process was fast and easy: call their 800 number and they take care of everything. That’s been my experience with them. My step father was a member. They also work with the VA if you’re military and want a plot with memorial services. I plan to sign up in the future when I’m closer to retirement age.

After the passing of my dad in June, I found myself at Neptunes Society.  Neptunes was my dads choice for his final requests.  Kristina was wonderful.  She walked me through the process and explained everything. She told me I could have special things cremated with my dad, so I chose his wallet.  Kristina found a $100.00 bill in his wallet in a secret hiding place.  She called me and asked if I meant for it to stay with my dad.  The pure honesty and help made me sign myself up so my family would not be burdened with decisions.  I recommend them to everyone

My father passed in California and we didn’t have to pay any extra. He took care of his own final arrangements.

They have been kind and helpful as I try to muddle through after my beloved Dad’s passing.   I  had some concerns to start with and they gently walked me through the process.   The manager in the Portland office was kind, caring and gracious.  I want to thank them for everything.

They came, they were very courteous, they knew what they were talking about, and they did a very good job.

We just purchased our Neptune service. Chuck did a great job of explaining everything to me and answering all of our questions and told me the differences between the plans and the price was very affordable, so no complaints there, they did a great job. If you’re looking for the end of life planning this is the place to go with.

Signed up at their Reno office about 8 years ago… Recently moved to Gresham to be closer to our grandkids. We gifted them a membership at the happy valley office. Friendly staff

Bracken is doing an outstanding job for our family. He clearly gives information we need, does things in a timely manner and his follow-up is greatly appreciated. I have recommended the Portland Neptune to several friends. Ed D.

The Funeral Director, Regan Hinton, helped me tremendously with the death of my mother and father. My parents died 6 weeks apart and both times Regan showed compassion and was very professional in helping me to get through this difficult time. I highly recommend Neptune as a cremation company. My experience was overwhelming but Regan made the process easier and I am extremely grateful for the work he does. Thank you, Regan, for doing a great job!

Ms. ** came to our home at our request and met with my husband and I and my brother. She was very pleasant and answered all of our questions. She had mailed to us some information prior to our meeting. We were very pleased with the information we received and all three of us contracted with Neptune at that time. Our memory boxes etc. were delivered a few days later. We are all 100% satisfied with the service we were provided by Neptune thus far.

The Neptune people were very professional and sensitive to me and my needs. They answered all of my questions and handled everything very well. I would certainly refer them to anyone with whom I talk.

If there were the option for 10 stars, I’d give that as my rating.  I don’t even know where to start to express how grateful I am for the amazing services we received from Bracken.  He bent over backward to make sure all the necessary paperwork was processed in a very short period of time in order that we could scatter my father’s ashes in Oregon.  This included him arranging to have documents hand-carried, over-nighted and in all ways, possible expedited to make sure we could have the memorial on the date and in the location we’d hoped for.  And all the while he kept me constantly updated with emails and phone calls.  I don’t know that I’ve ever received such care and excellent customer service ever from anyone.

Were prompt and professional with the handling of my mother’s passing. Thank you

This is the third time in the recent past that Neptune Society Cremation services were required for my family members. Staff was Always sympathetic, courteous, knowledgeable and willing to help to our satisfaction. Thank you!

I want to thank the team for being so compassionate and Professional in this grieving time. I want to especially thank Kristina Taylor for making this period of time go so smoothly with such patients and caring.

When my sister initially called in at Neptune Society, her call went to a different call center. The person she spoke to didn’t know what was going on and there was some confusion. But she called the national number and everything after that went fine. We worked with Bracken, who’s from their local office, and he took care of everything. We had a great experience and we’d recommend Neptune Society. My sister and I have also been talking about us using them as well for the inevitable.

Caring and responsive. My family had some unique requests and all were met with exceptional service. I lost 3 family members over the course of 10 months. Not one regret working with Neptune during the most difficult year of my life.

Bracken Nelson was exceptional. He was responsive to everything we needed and dealt with a difficult situation, which unfortunately he has to do day after day, with a great amount of care and kindness. Bracken was quick to reply to every message and made the process go as smooth as possible. I would highly recommend Neptune to anyone.

My husband’s mother signed up for Neptune Society years before her death and we are so grateful that she did. When she passed, all we had to do was call them. They came promptly and handled mom with great dignity and care. It was all expertly and professionally handled. We were so relieved that we didn’t have to deal with unknowns during our time of grief. Now, my husband and I and my mother have all purchased services through Stephanie at Neptune Cremation Services in Portland, OR. The services are straightforward. The prices, while not the cheapest or the most expensive, are fair and most importantly, fixed. No surprises for later. We were shopping for “peace of mind” and that is what we feel we have received by hiring Neptune for our cremation services.

My parents also had been part of the Neptune group and I was impressed with the service Neptune provided. As I moved from Arizona to Oregon, I was denied service by the organization I had belonged to, so I called Neptune and they have been very satisfied with the smooth transition.

I cannot say enough good about this service. Kelly, the funeral director, was patient, understanding and kind. Her staff came to a remote area to pick up my Father who was on hospice care. The gentlemen were professionally dressed, clean and polite. I was impressed with the care and dignity they showed when moving my Father from his bed to their vehicle. The next day we had all the paperwork to Kelly and everything was a breeze. Thank you for making a difficult time less difficult.

The Neptune representative was very patient with me, waiting for many months for me to be ready to commit to the purchase of a package. She never pressured me and volunteered to drive down here from Portland to close the deal! Very happy with the service and feel confident everything will be carried out as promised.

Neptune crematory did a great job for helping our family when our mother passed away in June 2016. Made the whole situation so much easier and we’re very kind professional and understanding.

I have found their representatives to be courteous and well-informed, helpful in choosing the right option.