Neptune Society Arizona Locations

Lisa, this is a big thank you for all your very professional and personal kindness. You have helped make my heart break a little easier. Sincerely our thanks, Frank O.’s family, Kathryn, and kids

Lisa,

Thank you, Thank you, Thank you!

I sincerely appreciate your KINDNESS and your knowledge of the Cremation process as well as helping me understand how the process all works.

Sincerely,

Arnie A.

The Neptune Society team in Arizona was the perfect group to help us through our loss. Losing our mom was incredibly devastating. There were so many unknowns for us as this was our first significant loss as a family. Susan and Ramon at Neptune in Tempe Arizona were incredible. They stepped in to answer questions, to guide us, and to help us with each next step. As a result, our family was able to honor our mom and grieve our loss. They made us feel like we were the only family they were working with. We will definitely work with Neptune Society in the future.

Very professional and kind. They took care of everything for my mom and dad. It was a great experience. Highly recommend.

Ramon ( Neptune ) was compassionate and we received the best care under stressful times. He was helpful in regards to the administrative part of the death process. Thank you so much. Regards, Joe

Highly positive experience with Susan Rogalski and her team. We were most impressed with her professionalism, caring manner, and her ability to calm us during the most stressful of times with the loss of my wife’s brother and my brother-in-law. We were most impressed with her skills in efficiently tending to the processing of cremation for my wife’s brother; but also for the burial at the National Cemetery for him and also his wife who had died 20 years previously. To sum up: the highest level of excellence and most appropriately deserving of five stars!

Jodie was great to work with, professional yet friendly. She made the experience very enjoyable. We should have done it sooner.

George Martinez did a great job of explaining all aspects of the program to me. I was impressed with the scope of the services and now all my dedicated POA needs to do is to place one phone call. One aspect I didn’t expect but was delighted with was the ability to have your remains collected no matter where you are in the world.

All of the people I dealt with (transport, clerical, & the funeral director Jeff) were wonderful, very caring people. All my questions were answered and I was kept informed during the process. There was a snafu with the postal service (no fault of anyone at NCS) and Jeff sorted everything out wonderfully!

Fast easy peace of mind we travel and knowing it will not be a burden on our kids

When you lose a loved one, family and grieving are the focus. To put the additional stress of handling the burial remains and transportation to and from the crematorium can be tough. Make the right decision and simplify the process. Have used the Neptune society in the past to handle the passing of my Uncle and Aunt. Was able to handle the joining of the two sets of ashes and the scattering on the water at their special place in the ocean. My wife and I planned our cremation and there will be a party at our scattering. Can’t be better than that.

The help that I received went beyond my expectations and the manner that it was delivered was truly exceptional. My contact, Caitlin, was understanding, professional, knowledgeable, and compassionate. She became a friend at this difficult time. You could not do better than the Neptune Society.

My mother and father, who both died many years back, had bought Neptune Society services. Everything went so smoothly that I don’t even remember it–just that there was no problem of any sort. When my husband and I were approaching solvency (both teachers), buying the plan with you was one of our first moves. Since we hoped to travel after retirement, we spent extra to assure service abroad if required. Having the assurance of belonging to Neptune has made our frequent travels much more pleasant, knowing that our daughter can bypass the messiness and grief of planning anything but a little memorial if she pleases. I won’t say I’m looking forward to using your services (or having them used on my behalf), but knowing that they are waiting for us is very reassuring.

Neptune Society I cannot express the gratitude and understanding of my needs that was sincerely felt as soon as walking into your office. Raymond was passionate as well as understanding and a wonderful person which made the whole process of dealing with the passing of my daughter As easy as it could have been. He was very detailed in the most simple way to understand the whole process. He has since answered all my e-mails, questions, and concerns all the way thru the process of it all thus far. Simple-Very professional and highly recommended

All of our concerns were addressed. Jessica was knowledgeable, professional, friendly, and supportive. No pressure.

The presentation of information answered all my questions and gave me all the data I needed to make my decision on the spot. That was not so of the other provider I consulted.

I did a lot of research before requesting information from Neptune Society. There was no pressure from them to sign up and Jessica Ireland was wonderful to work with. I knew I wanted to be cremated but I didn’t want my family disagreeing so this way everything will be taken care of with one phone call.

The sudden passing of my mother was difficult and emotionally draining. Lisa was my guardian angel that made my mother’s services special, sacred, and deeply meaningful. Lisa made sure every effort was made to give my mother the honor, respect, and dignity she deserved. I am forever grateful to the Neptune Society Tucson team and especially Lisa. Everything you did for us was amazing.

No one ever wants to research a cremation center right after a loved one dies suddenly, but I am glad I found Lisa Gregor! I was in a different city when my loved one passed away and I was distraught and lost. The medical examiner was of no help at all and I was desperate in getting my loved one away from them. I stepped Lisa and took the lead immediately to get things started. She was empathetic to my situation and throughout the ENTIRE process was my champion with the different avenues that you have to travel down suddenly. She was knowledgeable, helpful, compassionate to my grief, and was willing to go any distance to make sure my loved one got the proper religious rights respected in these horrible times. I truly want to thank her for making a gut-wrenching situation into a more tolerable one when she kept me informed of the next steps throughout the process. Lisa is invaluable!! I truly thank her and the entire team at Neptune. Truly Lisa, thank you for all you did for me and my loved one.

The Neptune Society was great for our family… Thankfully my dad had all his arrangements set up ahead of time… They were so helpful and kind! Jaime Parker went above and beyond to help with everything she could… I would highly recommend the Neptune Society. I would also recommend do your family and friends and loved ones a favor and set up your arrangements ahead of time it made a big difference in a very difficult time! Thank you, dad❤️

I am very thankful to the Neptune Society for handling everything when my husband passed away. They were helpful to me in getting everything done so I could intern his ashes at the Veterans Cemetery. They would check on me & keep me updated on everything. A couple of weeks after everything was done they sent me a text checking up on me. I want to thank Neptune Society for all they did for me.

They were very helpful at a difficult time. Everything with smoothly and they were very helpful when I had questions.

I cannot say enough good about Neptune Society. They are the most wonderful and caring people. I would highly recommend them to everyone. Thank you so very much!

The people at Neptune Society walked me through the process with regards to uncle’s passing from the beginning to the end. Anytime I reached out with a question they always responded in a timely manner with the answer to my question. When you can call someone on their cell phone on their off day or when they are dealing with their own personal life that speaks a lot to the dedication and care they have for their clients. That goes a long way for me personally!!!

Lisa was beyond helpful and made a very difficult situation a little more manageable for me. This was my first time having to deal with a loved one’s death and I had no idea what I was doing. I greatly appreciated all the help and guidance you all have provided. Thank you

John,

I wanted to convey our gratitude to you and specifically Lisa for going above and beyond to allow my uncle to say goodbye to my aunt. We are thankful for her amazing compassion and helping my uncle finding some comfort and closure.

Thank you, Lisa, on behalf of my uncle and myself, for making our incredible sad devastation a little bit brighter. My aunt was healthy, active, and athletic before COVID-19 got a hold of her. It was so painful for my uncle and family because we were not able to comfort her by holding her hand, hugging her and kissing her goodbye after she was admitted to the ER due to the restrictions of the virus.

We wanted to personally thank you Lisa for the extraordinary effort you made to allow my uncle to say goodbye to his amazing wife. He was complimentary on how my aunt looked just the way he remembered her. My uncle also felt a sense of relief and closure that he thought would never take place due to the restrictions placed on the coronavirus patients,

Thank you from the bottom of our hearts for helping us say goodbye and offering us a chance to heal with dignity and compassion.

My experience with NS was welcoming kindhearted knowledgeable compassionate and within my budget. Not to mention I live out state and everything was handled via phone or email. NS respected the passing of my loved one and my family’s wishes. They are indeed a business I would recommend.

The staff at Neptune Society went beyond the Call of Duty. They have been simply awesome and taken care of my mother as well as me. When my mother passed away I made one phone call to them and they took care of the rest.

My brother and sister-in-law set up their burial several years ago through Neptune’s in Tucson. Two months ago my sister in law passed during this Covid-19, I do not live in Tucson, I dealt with Lisa Gregor from Neptune’s who literally handled everything saving me from traveling during the shelter in place. weeks later I had a question and needed a copy of some paperwork, Ms. Gregor again called me immediately back and handled everything, In am very impressed and grateful for all her help. John U.

My experience with the Neptune Society exceeded my expectations!!  It’s hard to lose someone and I lost a Fill in Mom, Friend, Partner in Crime, Housemate for many years, and someone that loved me unconditionally.  Her name was Betty (aka GMAW) and she and her husband Jake joined the Neptune Society in 1989.  Jake passed away in 1999 and the Neptune Society was our saving grace then, just as it was when Betty passed.  She passed away about 2 AM and I was told the Neptune Society arrived to pick her up by 4 AM.  I received a call from Joanna Dewey that afternoon and she was kind, compassionate, professional, calm and she listened!!  I couldn’t have asked for more!!  I would highly recommend The Neptune Society!! Additionally, the request was put in long ago that Betty’s Ashes would be returned to me, just as Jake’s were.  Jake is out to sea in Maui and I will take Betty to the same location.

Thank you all – Neptune Society and a very special thanks to Joanna (Jody) Dewey.

Patty G.

We were referred to Neptune Society by a dear friend who used their services 5 months ago. Neptune Society provided caring, compassionate assistance during my family’s worst days. Even with the COVID19 challenges, John Greeney and his colleagues were very supportive and helpful in having my father cremated.

I want to express my appreciation to the Neptune Society, and specifically Mr. John Greeney, for the flawless execution of handling all the details surrounding my wife’s passing. From the beginning, Mr. Greeney laid out the sequence of events, including the execution of all documents including those necessary to transport remains across state lines and obtaining the requisite military documents & approvals. And the cost was precise as he quoted in our initial meeting. Thank you, Mr. Greeney.

Mr. Green and the staff where very helpful in our time of need. They took good care of my mother, who passed, and was very helpful with my dad. John answered all of our questions and made sure we knew what the process was for my mom. Thank you!

John Greeney and the office of the Neptune Society he manages in Tucson are just the BEST. He is compassionate, kind, caring, extremely knowledgeable and just made me feel everything would be okay even though my life was falling apart. I don’t think there could be a better person for his position and I am forever grateful for John helping me so much with that particular task.

John Greevey was sensitive, knowledgeable, and very patient when helping me and my daughters with the cremation of Karl W.

Thank you so much for everything – your kindness, sensitivity, thoughtfulness, and generosity.

I used the Neptune Society when my mother Passed away, I can not say enough about how John handled everything. It was the worst time of my life and he made everything go smoothly.  He was very empathetic and listened.  The cremation process went much better than I was expecting.  Thank you, John, for what you do.

The staff is very accommodating and helpful. They work everything out so you don’t have to. Their products and services are simple and affordable.

Jennifer was very helpful. She answered all of my questions and relayed the process and timing of it all in easy terms. Thank you for making it a lot less painful when dealing with the death of a loved one.

From the minute my sons and I walked into your office to make arrangements for my husband’s remains, you and your staff were very pleasant and helpful.
We had no idea what to expect or what we should do. Ronaldo, you were very knowledgeable and compassionate.
You arranged for an honor guard at his “life celebration” (that ceremony was extremely touching), you took care of all the paperwork and you sent his ashes to my son’s home in California. You did all this with a gentle, caring spirit.
I am very pleased with everything you did and I would not hesitate to recommend you to my friends. Thank you.
Blessings,
Georgette L.

As my wife and I had signed on for Neptune Society service long ago, I was pleasantly surprised to see how neatly and professionally my wife’s remains were taken care of, with no problems for myself. I highly recommend this service to anyone, old or young.

Jennifer and the entire staff at Neptune Society were magnificent. Caring, kind, thoughtful and helpful, they made the death of my father a much more bearable experience. I was dreading the process of having my father cremated, and the thought of doing the paperwork and attending to the details was overwhelming. Jennifer and company walked me through every step of the way. They even bent over backward to help me have a few private moments with my dad at the end. Thank You!

We arranged our program with Neptune in 1999 & were happy to have outstanding service now my spouse has passed
It so easy for our family to finalize arrangements with John who handled all with
Kindness & compassion
Everyone should do this

My wife Crystal and I joined the Neptune Society in WI, 4 years before relocating to AZ. When Crystal passed earlier this month, a single phone call resulted in everything being taken care of quickly and compassionately. I do not have adequate words to describe the level of professionalism and understanding that Jennifer, of the Mesa office, displayed as she helped me through a difficult time. I have and shall continue to recommend Neptune Society to anyone exploring pre-need options.

John Greeney was kind, courteous, compassionate and the ultimate professional. His knowledge and helpfulness was key to the entire situation. John gently guided me through every phase of the process and for that, I am very grateful. John truly is a decent and genuine man. The best. God bless him.

Thank you so much, Mr. Greeney, for your help and understanding. Both Greg, Tom’s son and I are very grateful.

Sincerely,

Marjorie A.

From the bottom of our heart…Thank you for the kindness and compassion you gave to our family during our time of need and for the dignity, respect, and honor that you helped put together for my father’s services he deserved every bit of it and would have been proud.

The Navarro family

On behalf of the family of SSG Reynaldo N., we would like to thank John Greeney at the Thornydale location in Tucson, AZ for helping set up Military Honors for our Father’s services on such short notice. John made himself readily available for any questions or concerns that I or my family had. He handled our Father’s arrangements with such compassion and gave our father the dignity of respect and the honors he deserved at his services. John really helped make a very difficult time in our lives a lot easier to get through.

Their caring support and help at a very difficult time were outstanding.
I cannot recommend John Greeney too highly. It was such a relief to have their help with the whole process.
Dennis B. (Tucson).

Thanks again for all the great help. I think the Neptune Society and John Greeney are the greatest.

The Neptune Society has seen us thru the passing of our mother 2 years ago and more recently the unexpected passing of my husband.  Both times, I have experienced excellent service,  care, and communication.

I would like to thank John Greeney and the Neptune Society for taking care of EVERYTHING after my mother’s passing and honoring HER wishes.   When it was obvious that mom would be transitioning to her next life, I contacted John because mom had joined the Neptune Society.  He walked me through the entire process and told me what to do when she did pass.  Everything was carried out efficiently and smoothly.   Mom’s cremains were shipped to my brother in PA and John arranged her internment with my father at a Veteran’s Cemetery.  John also emailed a reminder list of issues survivors might need to address:   contacting pension plans, insurance companies and so forth.

John answered all my phone calls promptly and courteously; was always compassionate and informative.   He and the Neptune Society made a difficult time so much easier than it might have been.   And, my brother and I were very grateful that mom’s wishes were being followed.    We are very appreciative and recommend John Greeney and the Neptune Society very highly!

Sincerely,   Susan (and Richard) S.

This is to compliment, highly, Susan Rogalski, on the care and compassion with which she handled the case of Dolores. She was really helpful in a stressful time on what I should do and when. she gave me support and direction when I really needed it!

Whatever you do, DON’T LOSE HER!

Sincerely,

Wilfred B.

Very empathetic and sincere guidance for the cremation process for my brother.  Susan also provided helpful information and expectations regarding how they could provide the death certificate and notifying Social Security.  Overall experience – seamless.

I want to mention that Neptune Society was amazing. My father lived in Arizona and I live in Northern CA. So my dad’s remains had to be shipped. The mail carrier went against protocol. When I informed the Neptune Society they were outraged and stepped up and fought for the respect my dad deserved. My dad is safe with me. Again, I want to make clear the Neptune Society did everything correct and proper on their end, and what happened had nothing to do with them. Their promptness was heartwarming.

Very professional and courteous along the way.  My father had pre-paid through Neptune and from the initial call to Neptune through the entire process they were very buttoned-up, easy to work with and very communicative.  We were assigned a representative (Jennifer) and she was very thoughtful, courteous and respectful to my brother and I. No issues and no surprises.

I got my cremation plan with Neptune in 2018. Jessica was wonderful in explaining how everything works, the price, and payment plan was affordable, and I felt relieved to have gotten this taken care of since I am single and middle-aged. I didn’t want my kids or Granddaughter to have to deal with arrangements or expenses. I highly recommend them.

I wanted to pass along my thanks to the Neptune Society, especially to John Greeney, who works in the Tempe office. My father’s passing in September 2018 was very stressful for our family, and John helped ensure the process was as smooth as possible. John was very responsive, compassionate, and reassuring in his answers to our questions. He continues to provide excellent service to us as he is helping coordinate Veteran honors for my Father’s celebration of life at the end of March 2019. Thank you for assisting us through this difficult time.

My thanks and appreciation go to Ron and his team. I was treated with such respect and love. It made my journey through the loss of my husband calm and spiritual in a way I never expected. Everything was handled for me and I will recommend Neptune to friends and family. Thanks

My dad passed away this past September in Arizona, I live in Michigan and the Neptune Society in Arizona was such a great help in dealing with the passing of my dad. Thankfully my dad had all of his arrangements taken care of so all I had to do was sign a few papers, John was very helpful in sending them to me and guiding me through the process of sending them back to them. Thank you for being so kind and considerate in my time of sorrow I very much appreciate that.

I had the pleasure of working with one of your representatives, Jessica Ireland. Very professional and knowledgeable. Answered all my questions. At ease with my decision to employ the services of the Neptune Society.

The service offered by Neptune and the employees were so much help at a time of need. Can’t say enough good things about this service.

Years ago I met one of the sales representatives at a Chamber of Commerce event, he was very nice and full of information. I set up an appointment… then purchased a package for my Mother whom at that time was in assisted care. A number of years later after her package was paid for she passed. I made one call and the rest was taken care of with grace and sympathy. It was very hard on me after my Mother passed, but I was so happy with the Tucson Neptune Society’s office and the way they handled my Mothers cremation that I purchased my own package, so when I pass my children will just make one call and the rest will be taken care of.
Thank you!!

Joanna, Thank you so much for your kindness and assistance with everything. In a time when business is handled thru technology, it was a nice change to be able to actually converse with a person! You’ve been so helpful and patient and I wanted to let you know I appreciate that.

Thank you so much.

Carol.

The Neptune Society Ronaldo Maynez was very patient with me and my family when My father passed away. He Helped us with everything. They made our time of difficulty, simply more comfortable and that meant everything to me and my wife. My Family thanks you…

Dear John and all staff at Neptune Society, Thank you so much for making a sad time in our lives a little easier.

Recently I became a member of the Neptune Society. After checking out a few places I decided that Neptune was the place for me for pre-arrangements. When I phoned in for information I spoke with Kelly ** from the Tucson, AZ, office. She was friendly, caring, helpful and she offered to come to my home to introduce me to Neptune. She was thorough in her presentation and gave me plenty of time to ask the questions I wanted to have answers for. For me, it is important that I have the relocation plan that Neptune offers. As I was told, my member cards arrived in the mail within a couple of weeks as well as the beautiful, well-made box for the remains. I am happy I have made this decision and pleased to have it taken care of so my family will not have to add this to their to-do list upon my passing.

I can’t say anything but good things about Neptune. When my husband died, they were there right away. They treated his body reverently, got him ready for transport, and then gave me time with him to say good-bye. They made all of the arrangements for the cremains, ordered an honor guard for the memorial services, and treated me and my family with the greatest respect and sympathy. I recommend Neptune to anyone who is considering cremation. These people are professionals.

Susan made the process of preparing my family and my father seamless. She allowed me to mourn my father, while she took care of the necessity of putting him to rest. A thank you does not do justice.

I had never had to put a loved one to rest and needed to a walk through every tiny step but they were epic about it. TIM SMITH DESERVES A RAISE!

I have nothing but good things to say about Neptune Society. We’ve been thinking about cremation services and there was a box that said, “Check to see about veteran’s benefits.” I did that and we got started with them. Their preplanning service was handy and convenient, and it worked out. The rep who I worked with was great. I enjoyed talking with her as she offered hope. I was also impressed with her because she explained the process to me as we went along and I was happy with that. Since my wife was cremated here in Phoenix, Arizona and her remains were shipped to Oregon, I thought that it would get screwed up, but it didn’t. Everything worked just the way Neptune said it would–no screw-ups, no added cost, and no hidden fees. I would recommend Neptune to anybody who wants to pre-plan their demise.

At a time when you can’t think, your head hurts from crying so much, it’s nice to have this taken care of beforehand by your loved one who cared enough about you to do it in advance. The day after Mom passed, my husband and I called Neptune and took care of this so our son won’t have more to think about at a time that is too draining, to begin with. What a great gift.

I cannot say enough good things about my experience with the Neptune Society. My wife died recently and I’m completely satisfied with the help I received from Neptune. Which is why I recommend Neptune without hesitation or reservation.
My experience with Neptune began with Jessica Ireland, who helped my wife and me choose the best plan. My wife died at home. One call from the hospice nurse to Neptune and they took care of all the rest. I should mention that the people from the mortuary were professional and treated my wife’s body with care and respect.
My wife was cremated, her remains sent to a veteran’s cemetery in Oregon. Neptune made all the arrangements; there were no complications, no hidden costs, no “screw-ups.” They did exactly what they said they would do. I was kept informed throughout the process by Jody (Joanna) Dewey. whose kindness, compassion and personal conversations I shall never forget. Thank you, Neptune.

Jody, The death of my wife, Jura, has brought sadness and a depth of grief and despair beyond anything I could have imagined. Your kindness and understanding and help have brought some light to the darkest moment of my life. I’m glad I asked to what you owed your positive attitude. Your answer, “It’s a God thing “, is something I’ll never forget because it was simple, yet profound. Thank you for helping me through this and “best wishes”.

John,  I’m truly touched and thank you, for your compassion & caring information arrangement for Mr. Lars S. In difficult times, a gift of little things, kind words can help brighten a dreary day.

We bought our plans with Neptune Society 11 years ago and I was very gratified that they have it down to such an art. I literally spent 20 minutes with the representative there. He had his checklist all ready, asked me all the questions that they already knew needed to be asked, and what I needed as far as death certificates went very painlessly. It was all very simple and very respectful, and I’d recommend them highly.

I want to personally thank for making Neptune Society a wonderful vehicle for getting through Linda’s passing. Your coordination with Casa de la Luz was seamless and you had all the decisions and alternatives laid out in specific detail to make this process much more peaceful than I thought it ever could ever be. You already have me as the next client in our family and I’d like to know what you need, now that I am alone, to make the stress on my family as low stress as Linda’s passing was.

They helped with everything that had to be done, they even helped me to get the insurance payments set-up. They were there at any time if I needed help which was great due to my being alone. They took great care of my wife.

I would just like to thank the Neptune Society for helping us with the passing of my brother.
John Greeney was the Neptune Society representative that looked after us. He explained everything to us concerning the cremation and arrangements for the military funeral service so we knew what to expect. He even arranged a Pastor to speak at the funeral as my brother didn’t have a church that he attended regularly. He always responded quickly to my text messages, emails and phone calls. I cannot stress how grateful we are for how well John assisted us. Once again, I would just like to thank the Neptune Society for helping us during a difficult time.

I want to thank Mike Neff from Neptune society for his professional and prompt help with helping me with my husbands cremation final remains without his help I could have never made it thru also the young man who did the cremation and any others who helped with getting it done god bless you all especially you Mr. Neff  again thank you all from deep in my heart.

Losing my dad has been the hardest thing I’ve had to do. My brothers and sister, our children, we were all lost, leaning on each other and devastated. We were not expecting this, so there were no arrangements made. Through a friend, we found the Neptune Society, and they have been a Godsend to this grieving family. They handled everything for us, worked with us on our ever-changing plans, put up with our loud, boisterous family. All of the little details required by the state can sometimes mean mistakes happen. Ron and his team were amazing at quietly, with no muss, no fuss fixing any mistakes that happen. We owe Ron at Neptune in Tempe huge debt of gratitude for getting us through the hardest days of our family’s lives so far.

I had questions and answers I needed to be answered and after talking to Kelly at the Neptune Society my fears were no more. I had all my questions answered. I felt a sense of relief to know my remains would be taken care of in the best way. Kelly made me feel relief.

The Neptune Society is a top notch operation. John Greeney, handled every detail without having me check up on anything. He handled it in a timely manner and followed up until all was completed. When I did have questions he was able to answer them without delay. His personal demeanor was excellent and I felt very comfortable working with him.

I looked at a lot of cremation service providers and Neptune Society has the same price as everybody else. It wasn’t less expensive, but it was the best choice. Their rep did a stunning job of explaining it all without pressuring us to do anything and I felt like it included the things that we needed. He had a very nice presentation folder that made it very clear. We went through the preplanning service with him and he explained what the benefits were. We asked a lot of questions and he had answers for all of them.

One of the things that really cinched it for me was that the funeral home and Smart Cremation both said that all of our children will have to sign off in order for this to happen but we didn’t have to do that with Neptune. That’s important for us because our family didn’t blend well. They don’t really know each other because we were well into our adult years when we married. We’ve only been married 27 years and we’re in our 70’s so all of our kids have grown up and had their own lives and gone their own ways. The rep just had us write on the agreement form that none of them could change this and that was important to us as well. We wanted the whole cremation thing to be easy and we accomplished that. I am very happy and we’re very pleased with the plan. We have even told everybody that we know that it’s a great plan.

I have been a member since 2009 when I joined in Seattle Washington. Three years ago I married and moved to Bullhead City, AZ. My wife did not have this coverage. After trying to join thru Seattle office was transferred to Arizona. The rep from Lake Havasu City, AZ His name is Bob **. His attention to detail and professional courtesy was very well received. While neither of us has used the final product {obviously} I feel confident we will be pleased.

I contacted the Neptune Society via email and was called by a representative in a timely manner. We agreed on a time to meet, and I spent an hour with him. He was professional and knowledgeable and answered my questions clearly. It is a huge relief to have this end of life issue settled with a reputable company. Thank you!

I recently lost my Mother unexpectedly. Truly the hardest days, weeks and now months I’ve faced but Mom had decided on cremation so we elected to use Neptune and I can sincerely say the Customer Service Pam gave was outstanding. So patient and she made you feel as though you were life long friends. She was prompt, courteous, a good listener, understanding just to mention a few of her qualities. I’d highly recommend Neptune Society to anyone facing making a decision so hard.

Charlie Moore explained the Prepaid cremation plan clearly,fully and in an easy to understand way. We have talked to other companies but felt Neptune offers the best plan for a reasonable price. It feels great to have this matter taken care of. Great peace of mind. ☺

This is the second time that I have used Neptune Society. I am very pleased with the service received and the personal, friendly and professional interaction given to myself and family. We always felt comfortable and at ease with any contact, be it by phone or in person from Jody. She needs commended for her ability to handle a family in time of their loss of a loved one. God Bless You, Jody.

Bernie Scarborough passed away in New York City – with loving family, but far away from his beloved Arizona. Ronado Maynez of the Phenix/Tempe, AZ office  helped us step-by-step for all of the details that are so painful at a time like this. We were overwhelmed with the courtesy, care and very personal help we received.

We never expected such attention to detail, genuine concern for what Bernie would have wanted and the emotional support for our whole family at a very difficult time. Thank you very much for all that you have done for our beloved Bernie Scarborough.  Sincerely, Marianne, Ken & Raye and Ron Scarborough.

This is a review i hope no one else has to make, however, we had no idea whom to contact when we had to cremate my son.
Neptune Society, and particularly, John, were extremely respectful, kind, and handled everything with great care.
I felt my son was well taken care of and this was of great comfort during our darkest days.

We just joined Neptune. It has brought us peace of mind that we are helping eliminate some burden on our kids. Feel relieved. Elaine ** that came over was very helpful and made everything so simple. It was easy to understand and simple to sign up!!! We are telling our family about Neptune.

The sales representative that visited me, Joel **, was super efficient, helpful and seemed quite knowledgeable re the Neptune Society execution of my last wish: Scattering at sea. Although this is quite a sad decision and one that I have always dreaded making, he made it easy and stress free.

My husband and I met with your associate. We learned about the services you offer… We had been thinking about what our children would do about our “remains”. The presentation was professional yet personable… After all was discussed and questions asked, we were pleasantly surprised with the cost. We therefore, selected your services and are pleased with options you have.

From start to finish my experience was very positive. I the Neptune Society came highly recommended to me and I was not in the least bit disappointed. In return I too would recommend their services to anyone considering pre-paid arrangements. Their reputation is well deserved.

My mother is 99 and has pre-planning service with Neptune Society and they have been so good and kind to her. So when my husband died suddenly, I decided to go with them since I had the experience with them and I knew the process. The people were wonderful and they really went out their way to help me. But reading all of these disclaimers and stuff right after my husband had passed away really upset me especially some paragraphs that sat me over the top. There should be another way to word it. Other than that, It’s a comfort to know that when my mother passes, it’s done and I don’t have to worry about filling out 10 to 12 pages that I did with my husband.

I’m am very happy with their service. The rep was really nice and very caring when we purchased for my mother-in-law. Thank you neptune!

Thank you Neptune for being there for us. We thoroughly enjoyed the seminar and the speaker was nice and respectful. Not anything like i thought it was going to be. There was no hard sale at all. We purchased a plan for my mothernlaw and we will use them again for ours in the near future. Thank you neptune!

As a church professional who regularly interfaces with families who have lost loved ones, I often recommend the Neptune Society. They provide kind and efficient burial services at a reasonable cost. I am such a firm supporter that Neptune has managed the cremation of both of my parents. Most recently, Susan Rogalski not only did an excellent job coordinating my mother’s burial but also took her time to learn about our family and fulfill our special requests. We send our gratitude to the Phoenix team of Neptune Society.

Susan was very caring and professional. During a very emotional time, she made the whole process seamless and stress free. I highly recommend the Neptune Society.

Neptune’s support was everything I expected to be plus some courtesies and understanding that you do not always get from many businesses. The staff that picked up the body were very professional. My family could not of asked for more.

Excellent service, Susan was very help full and answered question I had on military internments for myself and spouse.

Jodie from the Neptune Society of Tempe AZ was incredible. My husband who was never ill died very suddenly of a heart attack. I was in shock but because my mother had signed up for Neptune I decided to call them. Jodie was so kind and helpful. She helped with all the paperwork and necessary information. She was so patient with me and my daughter as we dealt with Jack’s death and the process of dealing with the legalities required. Thank you Joanna (Jodie).

Jody was very helpful. She was always polite, calm and respectful of what the family was going through.

Susan was wonderful to deal with during this difficult time. My Dad did not want to handle any part of Mom’s arrangement due to his grief and she helped me through the process. Thank you!

John, Ray, and the entire staff helped me through Mom’s final journey with dignity, compassion, and integrity. Bless you all!

Ronaldo Maynez was our Funeral Director. We thought the service was very professional and that he had compassion for our loss. Ron explained all the details to our satisfaction. He was direct and did not try to sell us services that we did not want, or need. The value of the service was all worth it.

My father recently passed away and the Neptune Society helped make a very sad experience much less stressful and overwhelming.  Everyone I talked to was sensitive, caring and treated me with respect.  Joanna Dewey was especially kind and went above and beyond answering my many questions.  I highly recommend this company without hesitation.

My father recently passed away and the Neptune Society helped make a very sad experience much less stressful and overwhelming. Everyone I talked to was sensitive, caring and treated me with respect. Joanna Dewey was especially kind and went above and beyond answering my many questions. I highly recommend this company without hesitation.

Thank you everyone at Neptune Society, who assisted us through this extremely difficult stage. Everyone I spoke to was empathetic, professional and understanding. Thank you for being calm and understanding during our inevitable stress and helping us keep it all together. Thank you.

The Neptune Society went above and beyond. They have a wonderful caring staff.

Today I signed up to be a member of the Neptune Society.

January 16, 2016, was one of the worst days of my life. I got a call that my younger brother passed. I knew he was a member of the Neptune Society and he had pre-planned and prepaid. He had told me previously he had taken care of everything and was he ever right.

When I made the first call to Neptune Society, Donald Cline, was the one who answered the phone. Not only was he extremely compassionate and efficient, but he totally took care of EVERYTHING! He even offered to pick me up at the airport!

Donald was in constant contact with me during the whole process, even calling me when other family members intervened.

At every point in this difficult time, Donald thought about and took care of all our needs and questions.

Although cremation prices might be similar, services might be similar, the care that I received at this time was above and beyond anything that I could have imagined and made this sad process more manageable. My brother’s membership covered ALL costs and there were no other financial charges.

Thank you, Donald Cline and Neptune Society for doing exactly what my brother wanted to be done, in an exemplary way and making my difficult situation more bearable.